Event: cancellation policy (excluding Guest Night Dinners)
‘Free’ event bookings: can be cancelled up to and including the day of the event. Please give as much notice as possible.
To cancel a ‘free’ booking made on Eventbrite, please click the View and manage your order online link in your ticket confirmation email, then click Cancel order, this will notify the College.
To cancel a ‘free’ booking made via Upay, please email firstname.lastname@example.org
‘Paid for’ event bookings: Please note, all refunds are dealt with on a case by case basis.
To cancel a ‘paid for’ booking made on the Oxford University Stores website, please email email@example.com, at least five days prior to the date of the event.
To cancel a ‘paid for’ booking made via Upay, please email firstname.lastname@example.org
Please email, email@example.com with any non-booking related enquiries.
Guest Night Dinner: cancellation policy
Guest Night dinner bookings can be cancelled up to a week in advance, without incurring any charges. Please email firstname.lastname@example.org if you are no longer able to attend a dinner or wish to make changes. Cancellation deadline is at noon a week prior (e.g. for the dinner on Wednesday 8th of August, the deadline is at 12 noon on Wednesday 1st of August).
1. After this date, should you find that you and/or your guest/s are unable to attend, please contact the Bookings Office as we may still be able to re-fill your place/s from the event’s waiting list should there be one.
2. If you wish to cancel after the deadline and there is no waiting list, you will be charged the full cost of the meal (£35*) and College reserves the right to charge a wastage fee. If you find another College member willing to take the spaces booked by you, please get in touch with the Bookings office.
3. Guests cannot attend without the booking College member being present.
4. Dietary and seating requirements cannot be accepted if someone successfully takes your place/s beyond noon, two working days before the event.
We cannot process any cancellations/swaps on the day of the event, so the person who made the initial booking is liable for their place/s.
Guest Night Dinner: non-attendance
If you and/or your guest/s fail to attend the dinner without notification of cancellation before the stated deadline, you will be charged the full cost of the meal (£35*) and College reserves the right to charge a wastage fee.
*Kellogg alumni will not be entitled to any refund for late cancellations and non-attendance at dinners.
All booking enquiries for College events should be sent to email@example.com.